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Who Do I Contact?

Residents / Who Do I Contact?

San Matera

The Gardens

Tenants – Who Do I Contact?

Quick Reference Guide

Need Help With... Who to Contact Contact Information
Amenity Access Management Office Schedule an appointment with the Management Office
Stray, Injured, or Deceased Animals Animal Control (561) 233-1200, Ext. 0
Vehicle Booting South Florida Booting Phone number on the boot notice or
sflbooting@gmail.com
Complaints Your Landlord or Property Manager Refer to your lease
Downed Power Lines Florida Power & Light (FPL) (800) 468-8243
Flooding/sewage backup Inside Your Unit
  1. Shut off your water if possible
  2. Contact your plumber
  3. Notify your landlord
  4. The Management Office
Landlord or Property Manager (per lease)
Management Office:
(561) 694-5965
Seacoast Utility Authority:
(561) 627-2900
Gate Access Management Office Schedule an appointment with the Management Office
Guest Passes Register2Park www.register2park.com
Lease Questions Your Landlord or Property Manager Refer to your lease
Lease Renewals Verify Screening Solutions www.applyfastnow.com
Neighbor Disputes Speak with your neighbor first, then contact your landlord if needed Refer to your lease
Noise Complaints (Quiet Hours)
PBG Police (Non-Emergency)
Onsite Security
After-Hours Community Issues
(5:00 PM–5:00 AM)
Onsite Security Rover
Security Dispatch/Supervisor
Power Outages Florida Power & Light (FPL) (800) 468-8243
Common Area Maintenance Your landlord or Property Manager Refer to your lease
Unit Maintenance & Repairs Your Landlord or Property Manager Refer to your lease

Please keep this guide handy for quick reference. In case of a true emergency, always dial 911.